Voice Over IP (VOIP) Solutions

VoIP with ProStar will provide you with a fully customizable and easy to operate solution to take care of your customers by phone anytime and anywhere. We are leading the market in making our customers fully satisfied with the features and options available.

We offer an extensive list of options, such as one button to pick up a holding call from any phone, a light that indicates when a coworker is using a specific line, one central voicemail system for your entire business, or music that plays for your customers while they’re on hold. ProStar Communications are certified Panasonic dealers and can provide support and installation for any Panasonic systems. Our company is also an authorized distributor for Yealink, Grandstream, and Polycom. We offer a bundled service package that includes:

• Telephone Lines
• Caller ID Name and Number
• Disaster Routing to Cell, Home, Etc.

• On-Hold Music Player
• 24/7 Maintenance
• Free Domestic Long Distance

• Free Programming Changes
• Basic Automated Attendant With Voicemail to Email

Along with the basic, bundled service package, we offer many optional features for you to choose from. Not every add-on we provide is available with every bundled package we offer our customers. Some of the additional features that you can choose from include:

• Elite Automated Attendant
• Call Reports
• Number of Calls Coming In
• Number of Calls Going Out
• Average Hold Time
• Calls Made Per Extension

• Call Answered Per Extension
• Overflow to Answering Service
• International Calling
• Custom On-Hold Messages
• DID Number (Private Line)
• Individual User Voicemail to Email

• Individual User Fax to Email
• Softphone Integration
• Conferencing Bridge
• Connecting Multiple Locations
• Calls That Are Recorded for Quality Assurance
• Extension Management via Web Portal

Contact us for your free consultation and let us tailor your phone service to best serve your business today!